While most vehicle owners are not aware of what really happens behind the curtains in a collision repair shop, and may be content just to see the end result. Understanding the repair process offers a valuable insight. New Again Auto Repair would like to provide you with some basic information and guidelines to better understand the steps involved in the repair process of restoring your vehicle to its pre-accident condition.
The first step at New Again starts with an inspection by an estimator, the results of the assessment are documented, pictures of the entire vehicle including the inside are taken, a preliminary estimate is written based on visible damage only, often times additional damage is uncovered after disassembling the vehicle. The estimate is computer generated itemizing all the parts, labor and material costs.
Disassembly and Parts Order Process:
Upon Insurance or costumer agreeing to disassemble the vehicle, all damages found are accurately documented in order to determine the right course of action on each and every repair. Only after Insurance company and or costumer authorizes the repairs, all parts are ordered as required for the repair. If vehicle is drivable no teardown is necessary, repairs can be scheduled at a later date once all parts for the repairs are received and work can begin
Structural and NON-Structural Process:
At this stage, the shop performs repairs to the vehicle’s structure using a measuring system to restore it back to factory specifications. This insures that the frame is straight and structurally sound. Suspension repairs will be done in conjunction with structural repairs if possible.
Once the vehicle is structurally and mechanically sound, body repairs can now begin. This process requires special tools and a trained technician to properly repair the body panel damages and parts replacement as well.